The printer manufacturer’s business model is quite similar to the one used by top shaving razor brands like Gillette. They will sell you their razor for a discount, and recoup their losses and make a profit by selling you the blades at inflated prices. The same way, printers are sold cheap, while the ink and toner cartridges are sold at expensive rates.
And the manufacturers have the usual marketing spiel to cover it too: they say that their OEM ink has “better quality” and that the images and text “last longer.” Maybe they do have a point, but you don’t always need perfection and longevity from your printed materials. What most people need for their home and office printers is value for money ink and toner: cartridges that last longer and come at a fraction of the price of branded ink and toner.
123Inkjets is a company that sells such third party ink and toner cartridges online. They have been in this business since 1999, nearly two decades now. The site is exclusively dedicated to printer supplies, mainly ink and toner cartridges, both OEM as well as third-party alternatives. They also offer attractive discounts and deals to their customers on a regular basis.
If you are trying to figure out if they are a legit and safe supplier, you have come to the right place. We will offer you comprehensive information regarding 123Inkjets.com site reliability, product availability, customer service and shipping policy. This in-depth review will answer all the pertinent questions you may have about this site. So let’s get things started.
123Inkjets.com Company Info & Background
The site’s real world headquarters is in Simi Valley, California. So they are a US company, who source their products from third party manufacturers. They do not have a bricks and mortar store and are an online-only business platform.
They have been in business since 1999, as already noted, and their primary focus is on providing a cheap alternative to expensive OEM ink and toner cartridges. While trying to keep the prices as low as possible, 123Inkjets also work to ensure that the ink and toner sourced by them are of acceptable quality. In fact, the website was even featured on PC World a while back for a comparison survey on OEM vs. third-party printer ink and received favorable mention.
Ink & Toner Brands Stocked At 123Inkjets.com
For a website of this kind to prosper, they need to cater to the widest possible cross section of buyers. And 123Inkjets have done an excellent job at that, with ink & toner supplies available for the largest possible selection of Printer brands. The available range includes both the top brands as well as some of the lesser known entities.
Now, the printer market is quite vast and confusing. Each manufacturer usually has dozens of printer models spread across several printer families. The top brands like HP and Canon will have hundreds of brands, and 20+ printer series or families. Finding your printer model can be a tough ask if the site is not optimized well enough.
In that regard, 123Inkjets has done a stellar job. Since they stock supplies for hundreds of printer models from nearly seventy different brands, their site is well optimized to help you, the buyer, find the right product in a jiffy. All you need to do is select a printer brand from the top down list, find your printer family on the next list, and then select your model. And there is a high chance that you will find your make and model.
Top brands like HP, Canon, Epson, Brother, Lexmark, Dell, Samsung, and Konica-Minolta are all covered exhaustively, with all the popular printer families well represented. Even the less well-known brands are there, including Kyocera-Mita, Okidata, Pitney Bowes, Ricoh, Sharp, and Toshiba.
OEM & Third-party Cartridges Sold At 123Inkjets.com
Once you find your printer make and model on 123Inkjets, you are taken to their products page. Typically, you will find anywhere from two to three or four different types of ink and toner products for any printer. They range from original OEM cartridges to remanufactured and compatible cartridges and refill kits.
OEM Cartridges: They serve a dual purpose on 123Inkjets.com. On the one hand, they are stocked so that you can buy them, should you need high-quality ink for some quality photos or presentations. But they also serve as a handy yardstick for 123Inkjets.com. You see, just having them displayed amidst all those affordable third-party options starkly highlights the savings you stand to make when you choose a remanufactured or compatible ink!
That is a very clever ploy by the site, it must be said. After all, when it comes to quality, third-party solutions can never really equal these branded ink and toner cartridges. Having these OEM brands around help them become your one stop destination for printer supplies. But these OEM cartridges do not account for the bulk of their sales. That comes from the cheaper third-party options listed below.
Remanufactured Cartridges: These are second-hand ink and toner cartridges. They are manufactured by recycling spent cartridges. These products go through several rounds of quality testing and refurbishing to ensure that they perform as well as a new cartridge. The print quality of remanufactured cartridges is determined by the quality of ink or toner used to refill them.
These third-party cartridges are typically at least 50% cheaper than the OEM versions. The OEM version of Canon ImageClass MF5500 retails for $90, while the remanufactured cartridge only costs $30. And they also have some advantages over other third-party alternatives. Since they were originally manufactured by the OEM brand, they are safer and have a better quality than a compatible cartridge. And since they are recycled, they are also a very green and environmental-friendly alternative.
Compatible Cartridges: Since ink and toner refills offer brands a lucrative source of income, they do not allow third parties to manufacture these cartridges. To circumvent any patent related complaints, third party manufacturers create alternate cartridge designs that are compatible with printer models, yet are not identical to OEM cartridges.
The compatible ink and toner cartridges sold on 123Inkjets are sourced from reputed manufacturers and subject to quality tests and screenings to maintain acceptable standards. These cartridges usually retail for anywhere from one-thirds to one-sixth the price of an OEM cartridge. For instance, the OEM version for HP OfficeJet Pro 6979 costs $60, while the compatible cartridges are available for as little as $22.
Refill Kits: These are a strictly DIY option, which you can use to fill your spent cartridge. Typically, printer cartridges can go through at least 3-4 refill cycles, with some lasting for as long as ten refill cycles. These are not available for all brands of printers though, with Epson printers being a notable case in point. Refill kits on 123Inkjets are incredibly cheap, with the one for HP OfficeJet 7310 costing just $15 in comparison to $58 for the OEM cartridge.
Warranty & Guarantee Policies At 123Inkjets.com
Typical shelf-life of ink and toner cartridges is around two years. So if you buy one of these, regardless of how often you use them, they are good for 24 months. For the OEM products sold at 123Inkjets, you get manufacturer warranty and guarantee offered by the brand. That is one of the advantages that OEM products have over third-party alternatives.
But 123Inkjets has done an excellent thing by offering their guarantee for all third-party cartridges sold on the site. They have a two year 100% Satisfaction Guarantee policy, which provides adequate protection for their consumers. The offer includes the option to refund or replace the cartridge, depending on the year in which the faults arise. And the entire refund and replacement process is quite streamlined and painless.
Shipping & Customer Care Experience
They offer free shipping on all orders above $55 within the mainland US, with delivery promised within 3-5 days. For Canada, and non-contiguous territories like Alaska and Hawaii, the shipping time will be a bit longer.
Their customer care service is online seven days a week, 6 AM – 6 PM on weekdays, and 7 AM – 4 PM on weekends (PST). You get phone, email and live chat options. The customer care is quite decent, especially when it comes to dealing with refunds and replacements. But since they handle a large volume of sales, the customer care could do with some improvement or upgrades. And they could add some better FAQ and troubleshooting content for their clients on the website as well.
123Inkjets Deals & Coupon Codes
When you buy third-party ink and toner cartridges from 123Inkjets.com, you get to save anywhere from 30% to 70% of the total cost of an OEM cartridge. On top of that, they also offer daily deals on their website. You can also find deals on 123Inkjets Reviews & Coupons Codes sites like Groupon. Some of the recent deals and codes include:
- 15% off on Ink & Toner (non-OEM): Code Q3INK123
- 15% off Compatible Ink: Code 123SAVE
- 25% off Ink and Toner: Code SEMI
- 5% off your first order: Code WELCOME5
- 17% off Ink & Toner with free shipping: Code 123JULY
123Inkjets Reviews & Coupon Codes indicate that the site offers excellent value for money if you are a regular customer.
Thanks to the money-grabbing tactics of the OEM brands, there is a huge demand for affordable third-party ink and toner cartridges these days. And 123Inkjets is one of the better operators we have encountered in this segment. They stock only high quality remanufactured and compatible cartridges. And they offer a solid guarantee scheme, along with a largely efficient refund and returns policy. Add to that the sweet discounts provided by their daily deals and coupon codes, and this site is highly recommended if you need cheap yet good quality printer supplies.